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Welcome to Kendrick International Hotel. By accessing, booking, or using our services, you agree to comply with the following Terms & Conditions. Please read them carefully.
1. General Information
- These Terms & Conditions govern all bookings, stays, and use of services provided by Kendrick International Hotel.
- By confirming a booking or entering our premises, you agree to these terms.
- We reserve the right to update or modify these terms at any time without prior notice.
2. Reservations & Bookings
- All room bookings are subject to availability.
- Guests must provide accurate personal details when making a reservation.
- A valid phone number and email address are required to confirm bookings.
- Full or partial payment may be required to secure a reservation.
3. Check-in & Check-out
- Check-in Time: From 2:00 PM
- Check-out Time: Before 12:00 PM
- Early check-in and late check-out are subject to availability and may attract additional charges.
4. Payment Policy
- We accept cash, mobile money (MoMo), and card payments.
- All prices are quoted in Ghana Cedi (β΅) and are subject to applicable taxes.
- For online bookings, payments must be completed before arrival unless otherwise agreed.
5. Cancellation & Refund Policy
- Cancellations made 48 hours before check-in are eligible for a full refund.
- Cancellations made within 24 hours of arrival may result in a partial refund or no refund, depending on circumstances.
- No-shows without prior notice will be charged 100% of the booking fee.
6. Guest Conduct
- Guests are expected to behave responsibly and respect other guests, staff, and hotel property.
- Illegal activities, harassment, and disruptive behavior are strictly prohibited.
- Any damages to hotel property will be charged to the responsible guest.
7. Nightclub Policy
- The Kendrick Nightclub is open to guests 18 years and above.
- Guests staying at the hotel enjoy free or discounted entry, depending on ongoing promotions.
- Management reserves the right to deny entry to intoxicated or unruly individuals.
- Drugs and illegal substances are strictly prohibited.
8. Liability
- Kendrick International Hotel is not responsible for:
- Loss or theft of personal belongings.
- Injuries resulting from negligence, misuse of facilities, or third-party activities.
- Guests are encouraged to use the in-room safe for valuables.
9. Privacy Policy
- We respect your privacy and handle your personal information in accordance with applicable data protection laws.
- Information provided during booking is used solely for reservation and guest service purposes.
10. Contact Information
For inquiries or complaints, please contact us:
Kendrick International Hotel
π Bamabam, Sector 5, Millennium City, Kasoa, Ghana
π +233 59 826 3007
π§ [email protected]