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At Kendrick International Hotel, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.
1. Information We Collect
We may collect the following types of personal information:
- Name, email address, and phone number (when making a reservation or inquiry).
- Payment details (for securing bookings).
- Check-in and stay details.
- IP address, browser type, and device information (when visiting our website).
2. How We Use Your Information
Your information is used for:
- Processing reservations and payments.
- Providing customer support and responding to inquiries.
- Sending booking confirmations and updates.
- Improving our website and services.
- Complying with legal requirements.
3. Sharing of Information
- We do not sell, rent, or trade your personal information.
- Your data may only be shared with trusted third parties (e.g., payment processors, service providers) for the purpose of delivering our services.
- We may disclose information if required by law or government authorities.
4. Data Protection & Security
- We implement reasonable security measures to protect your personal information.
- However, no online transmission or storage system is 100% secure, so we cannot guarantee absolute protection.
5. Cookies & Tracking
- Our website may use cookies to improve user experience and analyze site traffic.
- You can disable cookies in your browser settings, but some features of the website may not function properly.
6. Guest Rights
You have the right to:
- Request access to the personal data we hold about you.
- Request corrections or updates to your information.
- Request deletion of your data, subject to legal and contractual obligations.
7. Third-Party Links
Our website may contain links to third-party sites (e.g., social media, booking partners). We are not responsible for the privacy practices or content of these external websites.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Kendrick International Hotel
π Bamabam, Sector 5, Millennium City, Kasoa, Ghana
π +233 59 826 3007
π§ [email protected]